Frequently Asked Questions
Everything you need to know.
What is HER ERA?+
HER ERA is a premium lifestyle brand, digital magazine, and service hub built by and for women of color 50+. Founded by Charlotte Howard, HER ERA offers wellness coaching, career services, dating safety screening, financial coaching, a digital magazine, and a growing community, all under one roof at myherera.com.
Who is HER ERA for?+
HER ERA is built specifically for women of color in their 40s, 50s, and beyond who are navigating menopause, midlife, career reinvention, dating, and financial growth. If you are still showing up, still growing, and refusing to shrink, this is for you.
When does the magazine launch?+
HER ERA Magazine launches in September 2026. Issue 1 is The Menopause Edition. Issue 2 is the AI & Career Evolution Edition. Join the waitlist to get first access.
How do I book a coaching session?+
Click on the tab for the service you are interested in, Wellness, Career & Reinvention, or HER Money, and select Book a Session. Complete the intake form and you will hear from Charlotte within 24 to 48 hours to confirm your appointment. Payment is due before your session begins.
How do HER ERA Dating Concierge services work?+
Select the tier that fits your needs, complete the confidential intake form, and submit your payment. Charlotte will conduct your research using publicly available records and third-party databases and deliver your report within the stated turnaround time. All submissions are handled with strict confidentiality.
Is my information kept private?+
Absolutely. All intake forms and client information are handled with strict confidentiality. HER ERA does not sell or share your personal information. See our Privacy Policy for full details.
What is your refund policy?+
Resume services: No refunds once work has begun. Revisions are included per package. Coaching sessions: Cancellations must be made 24 hours in advance for a full refund. HER ERA Dating Concierge: No refunds once research has been initiated. Magazine: Digital products are non-refundable once delivered. Action Blueprints: Action Blueprints are digital downloads and are non-refundable once delivered. Your secure download link is released only after a successful checkout.
How do I get my resume started?+
Visit the Career & Reinvention tab, select your package, complete the intake form, and submit payment. Turnaround time begins once all required documents have been received.
When does the podcast launch?+
The HER ERA podcast launches Fall 2026. Join the waitlist on the HER ERA Studios tab to be notified first.
How do I join the community?+
Visit the Community tab and sign up with your name and email. It is free to join.
What is the HER ERA Library?+
The HER ERA Library is a collection of 20-Minute Digital Action Blueprints. Charlotte personally reads each book, identifies the most valuable lessons, and turns them into a practical, easy-to-read Blueprint you can finish in about 20 minutes. Every Blueprint is an instant digital download and is individually priced.
Are HER ERA Action Blueprints official book summaries?+
No. HER ERA Action Blueprints are independent educational summaries and interpretations written by Charlotte Howard. They are not affiliated with, authorized by, or endorsed by the authors, publishers, or original book creators, and they are not substitutes for the original books. We encourage you to purchase the original works for the authors' complete ideas and context.
Is the Medical Weight Management plan all-inclusive?+
Yes. The subscription price starts at $299 a month and covers your online physician evaluation, your ongoing clinical chart management, and the actual cost of your genuine GLP-1 prescription medication, which is shipped via temperature-controlled cold storage straight from a U.S. licensed compounding pharmacy to your home. There are no hidden or surprise pharmacy fees.
What happens if the licensed doctor reviews my files and determines I am not eligible?+
Your safety is the top priority. If the independent medical network reviews your intake documents or metabolic labs and determines you do not qualify for a prescription, the medical protocol cannot be issued. In this event, HER ERA will immediately issue a 100% full refund of your payment back to your credit card.
What is the difference between Success Coaching and Medical Weight Management?+
Our $39.99 Success Coaching tier focuses strictly on the lifestyle infrastructure of your wellness journey, including protein optimization to prevent hair shedding, hydration blueprints to beat fatigue, and nutritional tracking to manage GI symptoms like nausea and constipation. The Medical Weight Management tier is our premium clinical track that adds licensed doctor oversight and direct prescription medication delivery.
Do you accept health insurance or HSA/FSA cards?+
We operate as a direct-to-consumer, cash-pay platform to keep our pricing highly competitive and eliminate insurance company bottlenecks. While we do not accept standard commercial health insurance, you can pay securely using credit cards, debit cards, or installment financing options like Klarna and Afterpay directly at checkout.